Our number one goal is customer satisfaction. We offer a complete online FAQ-Knowledge Base, Tutorials & Manuals, documenting almost every feature of our hosting services. If you can't find it there, our Customer Support team would be happy to help you. In addition, if you ever encounter unsatisfactory customer service, you have a option to submit your feedback which will be directly goes to Management.
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prefer support requests to come
through our online HelpDesk for a variety of reasons.
1) It provides an audit trail of
communication so that all the facts
can be passed on to right team member.
2) It allow us to focus on fixing
problems instead of answering the
3) Due to there being multiple people
in different locations available to
handle requests it saves additional
expenses and we pass that savings to
offer you valuable services at
4) Since every request stores in a
database while come through online
HelpDesk, there will be a log for
every query, even you can check your
solved and pending queries, which may
not be possible verbally on phone.