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Terms and Acceptable Usage Policy

Dinsol Info Solutions is dedicated to providing an all-round top quality service. The terms and conditions which follow are necessary to ensure that we may continue to provide the best possible service to all of our customers whilst at the same time satisfying our legal and ethical responsibilities.
 
Failure to follow any term or condition will be grounds for immediate account deactivation without notice. Dinsol Info Solutions will be the sole arbiter as to what constitutes a violation of any of these provisions.
Activity which results in the suspension or deactivation of an account will result in a forfeiture of all fees paid. Complaints made regarding abuses of an account will be investigated and if found guilty will be grounds for immediate suspension.
To report suspected abuses or any violations of these policies, please contact abuse[at]dinsol.com
 
The following policies provide additional terms and conditions related to specific Dinsol.com services we offer:
 
Illegal Usage
 
Dinsol Info Solutions servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to: copyrighted material, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of non-acceptable content or links: Pirated software, Hackers programs or archives, Warez sites, MP3, and IRC bots. The subscriber to Dinsol Info Solutions service agrees to indemnify and hold harmless Dinsol Info Solutions from any claims resulting from the use of the service that damages the subscriber or any other party.
Dinsol Info Solutions will be the sole arbiter as to what constitutes a violation of this provision.
 
Adult Content
 
Due to special system and network requirements of adult oriented sites, pornography and sex-related merchandising are prohibited. This includes sites that may infer sexual content, or links to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet. Links to such materials are also prohibited.
 
Security
 
Violations of system or network security are prohibited, and may result in criminal and civil liability. Examples include, but are not limited to the following: Unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks. Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
 
Server Resource
 
Any website that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given an option of either paying extra (which depends on the resource needed) or reducing the resource used to an acceptable level. Dinsol Info Solutions shall be the sole arbiter of what is considered to be a high server usage level.
Any hosting account deemed to be adversely affecting the server performance or the network integrity will be shut down without prior notice.
 
Chat Rooms
 
Dinsol Info Solutions does not allow clients to install their own chat rooms. Chat rooms tend to be large system hogs and we cannot permit it as an account option. Dinsol Info Solutions does provide a choice of Java chatrooms which should meet most users' needs and run without hindering the performance of the machine of our servers.
Background Running Programs and Cron Jobs
Dinsol Info Solutions does not allow background Daemons such as IRC bots; eggdrop; BitchX; XiRCON; and any other program that interferes with normal server operation.
 
IRC
 
Dinsol Info Solutions does not allow IRC or IRC bots to be operated on our servers.
 
Backups
 
Dinsol Info Solutions performs weekly backups on all servers to ensure critical files are never lost. However Dinsol Info Solutions is NOT responsible for lost data, time, income or any other resource due to faulty backups or non-
existant backups.
 
Client Responsibility
 
The client is responsible for all activity originating from the account unless proven to be a victim of outside hacking or address forgery. The client is responsible for securing their username/password. The client assumes responsibility for all material on their site that may be put on by a third party (such as the usage of Free For All links pages). Use of Dinsol Info Solutions's service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of the web space by the client. The following examples are offered: Web Publishing: requires knowledge of HTML, properly locating and linking documents, FTPing Web contents, Graphics, text, sound, image mapping, etc. FrontPage web publishing: knowledge of the FrontPage tools as well as Telnet and FTP understanding and capability. CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl, CShell scripts, permissions, etc. Mail: a use of mail clients to receive and send mail, etc. The client agrees that he or she has the necessary knowledge to create and maintain their web space. Client agrees that it is not the responsibility of Dinsol Info Solutions to provide this knowledge or support outside matter specific to Dinsol Info Solutions servers.
 
UCE (Unsolicited Commerce Email) - SPAM
 
Spamming, or the sending of mass unsolicited email, from or through a Dinsol Info Solutions server or using an email address that is maintained on a Dinsol Info Solutions machine is STRICTLY prohibited. Dinsol Info Solutions will be the sole arbiter as to what constitutes a violation of this provision. If you engage in any of the foregoing activities using the service of another ISP or IPP, but channeling activities through a Dinsol Info Solutions server as a maildrop for responses, you are in violation. Violators will be assessed a minimum of $500.00 fine and will face an immediate suspension.
Mailing Lists: We strictly DO NOT allow large mailing lists on our servers, even though they are opt-in. We restrict the number of email messages each hosting account can send per hour. Currently, all our servers have limit of sending 100 email messages per hour per hosting account.
 
Server abuse
 
Any attempts to undermine or cause harm to a Dinsol Info Solutions server or customer of Dinsol Info Solutions is strictly prohibited.
Any sub-networks of Dinsol Info Solutions and dedicated servers must adhere to the above policies. The failure to meet or follow any of the above guidelines are grounds for account deactivation. We reserve the right to remove any account without prior notice.
 
Software Distribution
 
Dinsol Info Solutions's shared Web Hosting accounts are not to be used for the purposes of distributing software and multimedia products. If you wish to distribute software and/or multimedia files, please contact sales[at]dinsol.com for special arrangement.
 
Multimedia Files
 
Multimedia files are defined as any graphics, audio, and video files. Dinsol Info Solutions Web Hosting accounts are not to be used for the purposes of distributing and storing unusual amount of multimedia files. Any Web site whose disk space usage for storing the multimedia files exceed 70% of its total usage, either in terms of total size or number of files, will be deemed to be using unusual amount of multimedia files.
 
Actions Taken by Dinsol Info Solutions
 
The failure by a customer to meet or follow any of the above policies/terms is grounds for account deactivation. Dinsol Info Solutions will be the sole arbiter as to what constitutes a violation of the AUP. Dinsol Info Solutions reserves the right to remove any account without prior notice.
When Dinsol Info Solutions becomes aware of an alleged violation of its AUP, Dinsol Info Solutions will initiate an investigation. During the investigation, Dinsol Info Solutions may restrict a customer's access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, Dinsol Info Solutions may, at its sole discretion, restrict, suspend, or terminate a customer's web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, Dinsol Info Solutions will notify the appropriate law enforcement authorities of such violation.
Dinsol Info Solutions does not issue credits for outages incurred through service disablement resulting from AUP violations.
Dinsol Info Solutions customers agree to indemnify and hold harmless Dinsol Info Solutions from any claims resulting from the use of our services that damages them or any other party. The Dinsol Info Solutions service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. Dinsol Info Solutions expressly disclaims any representation or warranty that the Dinsol Info Solutions service will be error-free, secure or uninterrupted. No oral advice or written information given by Dinsol Info Solutions, its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. Dinsol Info Solutions and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.
 
Modification
 
Dinsol Info Solutions reserves the right to add, delete, or modify any provision of this Policy at any time without notice.
Refusal Of Service
We reserve the right to refuse, cancel, or suspend service at our sole discretion.
All disputes are subject to Delhi Jurisdiction.
 
 
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Testimonials
 
"I started in 2007 and hosted my site with Dinsol. Actually, I was looking for a company who can offer me customized service plan and after discussing dinsol.com, I signed up as their prices were competitive. After putting my site online, I had one or two issues which were resolved by their staff within 24hours. So, I found a good hosting company and am very happy.."
Eric Gregory

"Wonderful technical support and good servers performance which I got after switching my sites to Dinsol.com. I was looking for a reliable hosting company when my friend recommended me their name. My friend is hosting a site with dinsol since last 4 years and told me that they are in business since long. So, I signed up and having a wonderful time with them."
Jim Noble

"I have been with Dinsol for about 3 years and have not had a problem. I have had to consult with their customer service to change my hosting package, and they have responded promptly. Their prices are incredible. They have only had couple of hours of downtime in the past 3 years for server upgrades of which they emailed me a few days before-hand to warn me. After being burned by a couple web-hosts, it is comforting that they publish their phone number. Sure it's in India and not toll-free, but in the world of discounted webservices, a phone number at all seems rare.."
B Barrett

"Our site problem resolved quickly. We are very happy, as we have a presentation tomorrow with our potential customers. We realized that that site is having issue due to some coding error but your technical staff resolved the issue doing exact settings. Now we are confident about our meeting and really thankful to Dinsol.com!"
Anmol Kaushik

"Your technical support people resolved my website issue within few hours of submitting ticket. I am very glad that I found Dinsol.com services to host my website based on Joomla cms. Not all hosting provider offer Joomla CMS support as per my reach previously. Good work done!"
Sonia B

"Currently hosting 7 websites with Dinsol under their Multiple hosting plan and most of the sites are running on php/mysql. 2 are blog sites and 1 is a small cms site. Server performance and uptime is good and cost wise Dinsol is very affordable. Infact, I was looking for such a host when I found their site. Keep up the good work..."
Larry Brown

"The best thing about dinsol is the excellent support system, probably the best I have seen from any service provider. Thank you very much for your support."
Nitin Gupta

"I will continue to use your service because your customer service continues to impress me. Any problems - email you, and you have replied within minutes. Greatly appreciated!! THANKYOU!"
Nick Holzherr

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