A.You can use the Check Transfer Status tool to manage your domain transfer away from your previous registrar to our system.
Access the Manage section through our Member Login with your username and password, and select the Check Transfer Status link. Your domain transfers will appear. Some will require no intervention from you (marked in green). Others (marked in yellow) may require you to resubmit an admin approval email if the domain has not been approved for transfer with us. Or, you may resubmit a domain for transfer to your prior registrar if it has been approved on our end, but your prior registrar denied the transfer.
If a domain appears in red, it's status cannot be determined automatically. Please contact us for help with these domains.
A domain that has successfully completed transfer will appear in blue.
Some of the most common reasons for your prior registrar denying the transfer include:
Not answering their confirmation email in time.
Not answering their confirmation email in the proper format.
The domain is expired or otherwise locked due to nonpayment.