Dinsol.com FAQ

:: Anti Spam Policies :: Can I SPAM and send unsolicited messages if I host with you? :: Can I host with you if I send out a newsletter to my subscribers each month :: Is there anything else I should know about your SPAM policies? :: Billing & Payments :: What are your payment acceptance methods? :: When is my payment due? :: Is there a grace period :: What do I do if my account is already deactivated? :: How will I be charged if I upgrade or downgrade? :: I have billing questions regarding my account, who should I contact? :: How do I manage/update my Account/Billing Information? :: How long does it take for me to get my money back if I want to cancel? :: CGI/Perl & PHP :: What is CGI? :: Do you support CGI? What Type? :: Do you allow CGI to run on your servers? :: Is Perl available on the servers? :: What directory do I upload my CGI scripts to? :: What is "CHMOD" and what does those numbers mean? :: Can I chmod the directory? :: What is the path to ...? :: What is the exact physical path to my root directory? :: Why doesn't my CGI work? :: Can you help me troubleshoot my script? :: I keep getting a 500 Internal Server Error. Why? :: Why am I getting a 403 Forbidden Error? :: What Perl modules are installed? :: What is SSI? Do you support SSI? :: What is PHP? :: Where can I find more information on PHP? :: Do you support ASP(Active Server Pages)? :: Content Limitations :: Do you have any restrictions on the content we put on our site? :: Do you allow adult content? :: Do you allow MP3, game, or software download sites? :: Can I sell advertising space on my site? :: Databases :: What databases can I use? :: What version of mySQL are you currently running? :: Do you support MS SQL? :: How do I use mySQL to create & maintain databases, tables, etc? :: How do I create a database connection from an PHP page using a connections :: How do I backup my database? :: Domain name services :: How much does it cost to register a domain? :: What is the procedure to register a domain? :: I want to register a domain, but it's not available, even though it's expire :: Can I get a receipt for domain name registration? :: Can I pay via any method other than credit card for domain name registration :: I tried to register/transfer a domain, and it didn't go through, but it look.. :: What is a CVV2 number? :: How can I change my DNS information? :: How do I do URL-forwarding? :: How do I do email-forwarding? :: How do I transfer my domain from another registrar? :: I bought my domain with another registrar, can I renew it with you? :: I paid for a domain transfer, but I had to renew it with my prior registrar :: I got the transfer approval email, but when I clicked on the link, it came :: When I tried to approve my transfer, it said "Warning, your ID is inva :: How can I check the status of my transfer? :: I didn't receive the admin approval email. Can I resend it? :: My transfer got denied by my previous registrar. Can I resubmit it? :: How do I renew my domain? :: How do I disable renewal notices for my domain and let it expire? :: I lost my username and/or password. How can I retrieve it :: Can I register new nameservers in your system? :: How can I change the registrant info? How can I sell my domain to someone e :: How do I change my admin, billing, or technical contact? :: Do I have to use my home address in my contact information? :: How do I update the information in my account? :: Can I change my password? :: My default email address is incorrect. How can I update it? :: I need to create a new account. How do I do that? :: I have more than one account. Can I merge them all into one? :: I made a change to my DNS. How come it doesn't show up yet? :: How can I find out the WHOIS information for a domain? :: What is Domain name redemption policy? :: Email :: How do I setup new email accounts? :: I want my email to forward to an email with another provider. :: I want to get my email with Eudora, Outlook or Netscape, How do I do this? :: Can I setup an Autoresponder? :: Do I able to setup an Alias and what is it? :: Do I get catch-all email account that receives all email @mydomain.com? :: Can I check my email using my browser? :: What do I use for my SMTP? :: How come I can't send mail? :: I still can't send email. What's wrong? :: Why do I get a "553 SMTP Relaying Denied" or "Relaying Denie :: FTP & FrontPage Extension :: What is FTP? :: What FTP software should I use and where do I get it? :: Which versions of Microsoft FrontPage do you support? :: Do you have Microsoft FrontPage 2002 server extensions installed? :: I've uploaded my files but my site is not coming up in my browser? :: Do you offer Anonymous FTP with your hosting packages? :: How do I configure my FTP program to upload my files to my site? :: Some of your plans state that FrontPage support is "optional". :: How do I activate my FrontPage extensions? :: Can I use FTP and Front Page? :: I deleted my FrontPage Extensions, what do I do? :: How do I upload my website using MS FrontPage? :: What should I do if denied access via FTP? :: General Technical Support :: What type of support do you offer? :: My last host took days even weeks to answer my questions. Can you really be :: Why doesn't you offer phone support? :: What are your Terms of Service & Acceptable Usage Policy? :: Do you support Real Audio/Video? :: Do you monitor your servers 24 hours a day? :: How do I get my Live Stats added? :: What are the strange _underscore directory's in my space? :: I would like an MX record change. Who do I contact? :: How do I get a password protected directory? :: Do you offer Telnet/SSH access? :: Is anonymous FTP available? :: Can I have multiple FTP login accounts? :: Are custom 404 error pages available? :: Domain Registration :: Glossary of Terminology :: 404 Error :: Apache :: Browser :: BSD/OS :: BSDI :: CGI :: Client :: COMSAT Service Record :: DAEMON :: DNS :: Domain :: FREEBSD :: FTP :: Gateway :: GNU General Public License :: Host :: HTML :: HTTP :: IMAP :: Include Directive :: INETD :: Internet Super Server :: IP Address :: Linux :: Mail Autoresponder :: Mail Group :: Mail Redirect :: Mod_Perl :: Mod_Throttle :: MySQL :: Network :: Packet :: PHP :: POP3 :: Popper :: Protected Directory :: Qmail :: Reboot :: Secure HTTP :: Security :: Sendmail :: Server :: Skeleton Directory :: Slackware :: SMTP :: Solaris :: SSI :: SSL :: SSL Certificate :: SSLEAY :: T1 :: Tarball :: TCP :: TCP/IP :: Telnet :: TurboLinux :: Unix :: URL :: User :: Web User :: Workstation :: Applet :: CGI-BIN :: Counter :: Domain Forwarding :: Domain Parking :: E-commerce :: FrontPage :: FrontPage Extensions :: Meta Tag :: MX Record :: Nslookup :: Ping :: Root directory :: Router :: Script :: Search Engine :: Shopping Cart :: Subdomain :: Virtual Hosting :: Web Server :: Our Guarantee :: Do you have a money back guarantee? :: Are there any restrictions on your money back guarantee? :: Do you guarantee uptime? :: What has your uptime been for the past year? :: Sales and Technical :: Why should I host my web site with Dinsol? :: What happens if I do not like your service? :: What kind of servers do you use? :: How are you connected to the Internet? :: How many sites do you host on each server? :: What is a Transfer Limit or Bandwidth? :: Why don't you offer UNLIMITED transfer? :: What happens if I go over my TRANSFER limit? :: Does each site have it's own IP address? :: Do you allow use of my own DNS servers? :: Does you provide an online Control Panel? :: Where are you located? :: Do you have a Shopping Cart system available? :: Can I point a sub-domain name to a subdirectory of my web site? :: Can I host multiple domains under one account? :: How do I become a reseller or affiliate? :: Are your Servers fast? :: Do you have a lot of downtime? :: What are the features of your Data Center? :: Do you provide the website backup service with each hosting package? :: Is there a fee if I need to retrieve a backup and how long will it take? :: Is EVERY file backed up? :: Linux :: Can I order even though I do not live in the US? :: Will I have unlimited access to update my pages? :: Will I be able to access my domain name with or without the 'www.'? :: What is the catch? :: Will you place any ads on my site? :: What do you consider "Excessive amounts of resources"? :: What are your Primary and Secondary DNS numbers? :: Ok, I'm convinced, how do I transfer my domain name to Dinsol without downt :: Is your server UNIX or NT? :: Do I have to sign a contract to use your service? :: Setup and Domain Information :: How long will it take to setup my account? :: Is the new domain name I want available? :: How long before www.(mydomain).com is accessible? :: How do I register/transfer an international domain name? :: What forms of payment are acceptable by Dinsol? :: How do I cancel my account? :: What is considered a domain transfer? :: What is propagation? :: Does you pay for my domain renewal fees? :: Can I view my site before the domain is transferred? :: I've transferred my files, but I still see an under construction page. Why? :: Do you support International Domains such as .co.uk, .ar, .ch etc? :: In my Welcome email the instructions say: :: Who owns the domain name if I purchased it through you? :: Do I need a domain to host a site with Dinsol? :: How come my website is not coming up on the browser? :: What characters can you use in a domain name and how long can it be? :: SSL FAQ :: What is SSL & Shared SSL? :: What value transactions can I use the shared SSL certificate for? :: Do you allow installing my own SSL cert in my hosting account? :: I want to purchase my own private SSL certificate. Where do I begin? :: I got my CSR, now what? :: I've generated and bought my SSL certificate, how do I install it? :: I'm still confused about how to obtain an SSL certificate. Can you obtain a :: I have my own private SSL certificate installed. How do I use it? :: How can I accept credit cards on my site? :: Web site Tools :: What Is A Domain Name? :: Country Level Domain Registrar and Extensions