Customer Service Testimonials

We need our customers to be 100% satisfied, with the service we provide. Please submit your comments using the feedback form provided at http://www.dinsol.com/about/feedback.htm.
Well thanks alot for all your help. BTw this service is the best...would of taken hours using my old domain host...

Gillian Hogan (IL/USA) : July 22, 2003
dinsol continues to impress me with great service for the lowest price on the planet! thanks!

Rick Ryan (Florida/USA) : July 17, 2003
I have had my dinsol account for about a month now, and I am very pleased with them. I host my portfolio with them (link in sig), and I didn't need a lot of room, so I was looking for a small, inexpensive plan. There are a million cheap hosts out there, but I had read good things about Dinsol, so I went with them. For $12/year, I get 10mb of space, 1gb/mo, php, 5 emails, 1 subdomain, Cpanel5,etc. They have $20, $30 and $40 plans too. Their hosts are fast, which is a problem I've found with cheap hosts: servers located on the other side of the world, resulting in awful pings. Their customer service has responded to my 3 inquires in less than 24 hours each time. If you register your domain w/ godaddy for $8 (whom I also recommend), you can have your own hosted domain for about $20/year.

Scott Connor (MA/USA)
http://webdesignforums.net/thread5525.html
we've been hosting with dinsol for nearly one year and haven't had any problems at all. the email and lists are always working. i haven't noticed any downtime. for what you pay, you COULDN'T possibly do any better :-)

Rick (Florida/USA) : June 30, 2003

To whoever reading this... I have been using more than 7 hosting companies in the past 6years. 4 of these companies still hosting 13domains of mine, each has their own strong and weakness... Recently, I had added another domain to my list... www.xenze.com Since I had planned to shrink down my hosting co. from 4 to 2... so, I give Dinsol.com a try.... Outstanding!! Why? you may ask... because they have this extra touch... they help you even your problems is non-related to them. I wrote this review, right after I discovered one of my problematic CGI script has already been setup and running... I was shocked with impressive thumb up for Dinsol... They never ask for it... but here goes... THANKS, Dinsol !! You deserve it!! (^_~)

Good customer support and service (fast, no jargon, simple and direct responses), with an extra personal touch. Oh... and you will feel that you are important to them. And for me, I felt that Team Dinsol is proud to have us as their clients.

Rating=GREAT

Cae Hiew (Singapore) : April 26, 2003
Overall Average: 100% (Reliability/Uptime = 100%; Technical Support = 100%; Customer Service & Billing = 100%; Server & Network Speed = 100%; Price & Value for Money = 100%)

Rating=GREAT

Krisna Kurniawan (Indonesia) : March 25, 2003
I appreciate their support staff. They truly provide 24x7 services.

Rating=GREAT

Nipun Jain (India) : February 17, 2003
Support is prompt and helpful

Rating=GREAT

Ethan White /TX (United States) : Tue, 22 Oct 2002
My questions from your "Sales Team" on signing up for new hosting service were all answered within 6-12 hours with lots of patience. Thank you.

Rating=GREAT

Monica Chau /CO (United States) : Thu, 08 Aug 2002
I just wanted to thank Julie C. for helping us get our website up and running. We had several questions for her and they were all answered promply. Although some of the first explainations we received were a little less descriptive then what we would have liked, we asked for clarification and got everything figured out. Our webpage is now up and running! Thanks, Julie. :)

Rating=GREAT

D.J. Watkins /PA (United States) : Wed, 07 Aug 2002
Julie C was quick with the response. Unfortunatetely, my FTP client does not seem to work with her suggestion of CHMOD 777

Rating=GREAT

Diane Russell /VN (New Caledonia) : Wed, 31 Jul 2002
always very fast, always excellent, for me the best employee

Rating=GREAT

ELIAS DANIEL /BUENOS AIR (Argentina) : Thu, 06 Jun 2002
she/he is very help me for development of my web site. http://www.***************.com thanks.

Rating=GREAT

Krisna Krniawan /CJ (Indonesia) : Thu, 06 Jun 2002
JulieC Has been a great great help Thank you very much!!

Rating=GREAT

Patrick Seale /Fl (United States) : Wed, 29 May 2002
EXCELENT SERVICE, EXCELENT ATENTION, GREAT EMPLOYEE THANK YOU FOR ALL DINSOL AND JULIE C.

Rating=GREAT

ELIAS DANIEL /BUENOS AIR (Argentina) : Thu, 16 May 2002
R"fast", and even though I failed to properly explain what my problem was, they manged to show me how to fix it anyway. Thank you

Rating=GREAT

Gordon Lavoie /BC (Canada) : Tue, 23 Apr 2002
Thanks to Julie, my website is working now and I am feeling much better about Dinsol.

Rating=GREAT

Billy /GA (USA) : Mon, 15 Apr 2002
I needed a place to host a web site for a non-profit organizaition. This was just right for our needs.

10 is for Excellence, 5 is for Normal, 1 is for Bad!
* Services: 5
* Support: 5
* Features: 7
* Price: 10
* Uptime: 7
* Reliability: 7
* Speed: 7
* Security: 7

Mark Reinhart/OH (USA) : Mon, 25 Mar 2002
Continueing support, Technical solidarity,Reasonable prices. Keep it up

10 is for Excellence, 5 is for Normal, 1 is for Bad!
* Services: 7
* Support: 9
* Features: 8
* Price: 9
* Uptime: 10
* Reliability: 8
* Speed: 9
* Security: 9

Vinay Chaturvedi/DE (IN) : Fri, 19 Apr 2002
10 is for Excellence, 5 is for Normal, 1 is for Bad!
* Services: 10
* Support: 10
* Features: 10
* Price: 10
* Uptime: 10
* Reliability: 05
* Speed: 05
* Security: 05

Pablo Claverol/SFE (Argentina) : Monday, March 25, 2002
The price is great. Set up was fast. The mail features are great & they are what sold me on your service.

10 is for Excellence, 5 is for Normal, 1 is for Bad!
* Services: 5
* Support: 4
* Features: 6
* Price: 10
* Uptime: 5 (too early to tell)
* Reliability: 5 (too early to tell)
* Speed: 5 (too early to tell)
* Security: 5

Dennis Styles/TX (USA) : Monday, March 25, 2002


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